MI Road, Jaipur, Rajasthan
Gurgaon, Bangalore, Jaipur, Bellandur
JOB DESCRIPTION :- TEAM LEADER
For Team Leader- Voice Process:
Required Experience- 1 yrs minimum in BPO
For Team Leader- Non Voice Process:
Required Experience- 1 yrs minimum in BPO
Job Location- Jaipur II Salary- Upto 3.5 LPA
Education & Qualification:-Graduates & Undergraduates can Apply
Responsibilities:-
· Must have excellent product knowledge
· Should have the maturity and experience to manage his/her team members and serve as a strong
second line
· Should have the required expertise and analytical skills to provide strategic process improvement
inputs - (operational excellence)
· Ownership on Quality performance of delivery
· Should be open to work 24/7
· Attrition ,Shrinkage & Absenteeism management & ownership for control
· To own, drive and develop the team members for being effective in their role
· Need to work towards enhancing the customer experience and overall service delivery
· Meeting client expectation and process metric
.Candidate should be flexible with Rotational Shifts & 6 days working culture.
Experience | 1 - 3 Years |
Salary | 2 Lac 75 Thousand To 4 Lac P.A. |
Industry | ITES / BPO / KPO / LPO / Customer Service |
Qualification | Professional Degree, Other Bachelor Degree |
Key Skills | Product Specialist Knowledge Management Telecaller walk in |
(8)ITES / BPO / KPO / LPO / Custo...
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